Shipping policy
Shipping Policy – Velora Skin
At Velora Skin, we’re committed to getting your order to you as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped out promptly.
Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- International: 7–15 business days
Please note that shipping times may vary depending on your location and carrier delays.
Shipping Rates
- Standard shipping rates are calculated at checkout
- Free shipping may be available on select orders or promotions
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your package.
Delays
Velora Skin is not responsible for delays caused by shipping carriers, customs, or unexpected circumstances, but we will do our best to assist if issues arise.
Incorrect Address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
If you have any questions about your order, feel free to contact us and we will be happy to help.